Batteries that Don’t Work

Updated as new info comes in

The following third-party batteries are known not to work with a D500:

  • ChiliPowder 7v 2200mAh
  • DTSE 7v 2550mAh
  • Digipower 7v 1900mAh
  • Duracell 7v 1400mAh
  • Jupio 7v 1900mAh
  • Jupio 7v 2000mAh
  • Kaster 7v 2600mAh
  • Patona 7v 1900mAh
  • Pearstone 7v 1800mAh
  • Power2000 7v 2200mAh
  • Powersmart 7v 1900mAh
  • Promaster 7v 1900mAh
  • Tama 7v 1900mAh
  • Upstart 7v 2550mAh
  • Vivitar 7v 2500mAh
  • Wasabi 7v 2000mAh
  • Watson B3410 7v 1800mAh
  • Watson 7v 2200mAh

The DTSE EN-EL18a replacement (D4/D5 battery) works in the MB-D17 grip. 

Meanwhile, evidence on Nikon’s own batteries having reporting issues with the D500 seems to be narrowing down to batteries marked Li-Ion1 (e.g. older EN-EL15 batteries). Update: I’m now starting to see trends that indicate certain batches of Nikon EN-EL15 batteries are incompatible with the D500. Further Update: Nikon has now established a recall and replace program for these batteries.

But there are some curious aspects to this. It seems that if you shoot with a D810 and move the battery to the D500 the number reported for battery life tends to look close enough, usually only a couple of percentage points different. But if you do the opposite and start the battery in the D500 and shoot with it awhile, then move it to the D810, the numbers reported for battery life are far different.

Please keep sending in more information about your battery usage as I try to figure out what’s happening. I’m interested in:

  • Third party batteries that do/don’t work in the D500, and their voltage/mAh ratings.
  • Nikon batteries used in the camera, in the MB grip, and in varying Nikon bodies. I need the following in addition to your findings on what Battery Info is reporting for percentages: battery age (from Battery Info), and the information printed black on white on the back of the battery that indicates the battery ID (e.g. Li-Ion20) and the batch number (the long 14-digit value that begins with the year it was produced).

Update: For those of you experiencing big battery drains when the camera is doing nothing, check your settings. In particular, you’ve enabled Bluetooth, so go to the Bluetooth menu item on the SETUP menu and disabled Send While Off (default is enabled). What’s happening is that the camera is continuing to use power when off to maintain the Bluetooth connection. Even though this is a low power connection, it’s an always-on connection by default, meaning that even if there’s nothing to transfer your camera is slowly draining its battery. 

Nikon clearly got this default wrong, in my opinion. It should be disabled by default, or when you initially set up the camera you should be warned about leaving it enabled.

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