User Repair Experiences 2013

This page contains reports from Nikon users of their experiences with Nikon repair facilities worldwide that I received in 2013. 

The remainder of this page is an accordion: click/tap on the colored topic headers to open and close them:

Good Lens Experience

Got an old 105mm F2.5 AIS from a family member.   It had some normal wear and tear and quite a bit of dust inside from the years if use.   Also the built in hood was worn out & very loose.  Decided what the heck, send this to Nikon for a couple $ in shipping and see if they will do anything to this older lens.

Shipped the lens last Wed 2/19, hit Nikon's dock Friday ($7 UPS ground).  Had a repair estimate on Monday for $93 for a B2 repair.  (Believe that B2= moderate type repair in Nikon's world)  Approved it and the lens is back in my hands today 2/28.  To me that is fast, with 2 days of ground shipping on each end.

Looking an the lens, all cleaned up, no dust on the inside, the focus ring rotation is now like my other 28mm AIS lens (smooooooth) and the built in hood now works fine.   Couple quick tests and everything looks good.    Interesting and this may just my perception, but the focus assist >0< needed to be on the > to be in focus before sending it in.  Now the focus is better right on the 0.  Cool!

This is going to be a fun toy.

Maybe this is a sign the Nikon service may be headed in a better direction.  (Or their last AIS lens tech is sitting around, lol) (jj)

Film Bodies Still Repaired

Bad Telephone Experience

Customer and Lens Both Squeal

Positive Experiences

Not Warranty Eligible (Again)

Totally Satisfied

Good Experience

D600 Shutter Replaced

D90 Repair Experience

80-400mm Lens Replaced

30 Minute Service

D800 Repair

Good News

Lens Tuning Issues

Repair Update

A Nikon Canada Story

Surprise

D800 Replaced

Good News

Another D800 Focus Fix

Third Time's Not a Charm

France, Too

Lost One to Canon

Maybe We Should Move to Australia?

Europe, Too

Left in No Man's Land by Nikon

KEH Better Than Nikon

No Parts

NPS Shutter Replacement

D7000 Focus

Six Week Lens Repair

Alls Well That Ends Well?

Dropped 24-70mm

Damaged 300mm f/4

D200 Repair

Lens Not Fixed (3 Times)


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